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The Rules Behind Your nesco Account

Every rule that governs your account sits on this one page, written in plain English instead of courtroom phrasing. Read it before your first deposit through bKash, Nagad or Rocket — eligibility depends on your local law and eligible regions, so check that part…

Account rulesWallet termsBet settlementHelp contact
nesco The Rules Behind Your nesco Account
REACH ACCOUNT HELP

Where to Send a Terms Question

You do not have to work out a clause on your own. Three routes reach the people who actually handle accounts: chat, email, and the wallet verification desk. Pick chat for something quick before a deposit, email when you want the answer on record, and the verification desk when money and the terms overlap. Quote your registered wallet number in every message — that one detail lets us pull your record without a back-and-forth over your name or sign-in date.

Chat with account help Open the chat window from the help tab and describe the terms point you want explained. Have your registered wallet number ready — it shortens the check we run before answering.
Email us a written query If you would rather keep a record, send the question to our published support address and quote your account wallet number. We reply in writing so you hold the answer, not just a spoken one.
Wallet verification desk Payment disputes route through the same desk that checks your bKash, Nagad or Rocket transfer. Send the transaction ID from your wallet app and the team matches it against your account record.
DATA AND ACCESS

How We Handle Your Account Data

Every clause on this page has a data question sitting behind it, so here is how we answer ours. We keep your registration details, wallet history and bet records in the same account system, protect sign-in with a one-time code, and hold records for as long as accounting and dispute handling require. You can ask for a copy of what we hold, or ask us to correct a wrong name or wallet number, through account help.

Details we hold We store what your account needs to run: your name, the wallet number you registered with, and the deposits and bets tied to it. We do not ask for more than the terms require.
Cookies and site memory Cookies keep you signed in between sessions and remember your language choice, nothing more exotic than that. You can clear them from your browser at any time, though you will sign in again afterwards.
Your login and one-time code Every sign-in on mobile asks for a one-time code before the wallet opens, so a stolen password alone will not move money. Tell account help the moment you see a login you did not make.
How long records stay Bet and wallet records stay on file while your account is open and for the period our accounting and dispute handling need afterwards. Ask account help if you want a copy of what we hold.

Answers About Our Terms

These are the questions our account help team fields most, written the way you would actually ask them. They cover wallet mismatches, closing an account and how a wager gets settled. Skim the clause each answer points to, then come back — most of the confusion sits in one of these replies rather than in the long text.

Yes. Opening your account and confirming the registration screen counts as accepting these terms, so read this page first. If any clause does not sit right with you, do not deposit.

No. One account per person, funded from the wallet number you registered with. A second account can freeze both, and any balance inside is handled under the terms rather than paid out.

Send the transaction ID and the amount to account help and we match it against the receiving record. If your name on the wallet differs from your account name, the credit waits until verification clears.

They can, and we post the revised version on this page with the changed clauses flagged. Keep using the account after that and the new wording applies to you from the date shown.

Ask account help in writing and we close the wallet to further deposits and bets. Bet history and past transactions stay on file for the period accounting and dispute handling need, as the terms set out.

The market rules published for that event, plus the clause on settlement in these terms. Whether you can use the site at all depends on your local law and eligible regions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.