Reference

How nesco Handles Your Personal Data

This privacy policy explains exactly what data we collect when you use nesco, how we store it, and what rights you hold over it — access depends on your local law and eligible regions.

Data collected at account registrationbKash, Nagad, Rocket payment data handled securelyYour right to access and delete dataSSL-protected data transfersRetention periods explained clearly
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nesco How nesco Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request access to the data we hold on your account, ask us to correct something, or raise a concern about how your information is handled, our support team is here to help. You can reach us through live chat, email, or our account messaging system. Response times vary; we aim to acknowledge data requests within a reasonable period and resolve them as quickly as your request allows.

Live Chat Start a chat session directly from your account dashboard. Share your registered email and the nature of your data request so we can locate your records quickly.
Email Support Send your privacy request to our support email address found in the account help section. Include your registered bKash or Nagad number to speed up account matching.
Account Messaging Log in to your nesco account and use the in-app message thread to submit a formal data query. All correspondence is logged and traceable for your records.
DATA SECURITY PRACTICES

How We Protect and Manage Your Data

Data protection at nesco is not just policy language — it is built into how your account operates. Every login, wallet transaction, and account update travels over SSL-encrypted connections. We apply access controls so that only the teams who need your data to complete a specific task can view it. Your payment data linked to bKash, Nagad, or Rocket is never stored in plain text. We retain your account data for as long as your account is active or as required by applicable financial compliance rules; after that window, data is deleted or anonymised.

SSL Encryption Every data point — from your account registration details to your Nagad withdrawal request — moves through SSL-encrypted channels so it cannot be intercepted in transit.
Access Controls Internal access to your personal data is role-restricted. Only the team member handling your specific account query or payment verification can view the relevant records.
Cookie Management We use session cookies to keep you logged in and remember your preferences. You control these through your browser settings; withdrawing consent may affect some account features.
Data Retention Policy Account data is kept for the period your account remains active plus any window required under applicable rules. Once that period ends, records are deleted or anonymised.

Common Questions About Your Privacy on nesco

Below are the questions we hear most often about how nesco handles personal data. If your question is not covered here, contact us directly through live chat or the account messaging system.

We collect your name, contact details, device information, and the wallet identifiers you register — such as your bKash or Nagad number — to process payments and verify your account.

We only share data with payment processors like bKash, Nagad, or Rocket when needed to complete your transaction. We do not sell your data to advertisers or unrelated third parties.

Contact our support team via live chat or the in-account message thread. Include your registered email or wallet number so we can match your records and respond promptly.

Yes. Submit a deletion request through our support channels. Note that some data may need to be retained for a period under applicable financial compliance rules before full deletion applies.

We retain records for the period required under applicable rules after account closure. Once that window passes, your data is deleted or anonymised in line with our retention policy.

Payment identifiers are never stored in plain text. They are encrypted and access is restricted to the team members processing your specific deposit or withdrawal verification step.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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